Homeopathic Consulting Services
The Fine Print
E-mail Correspondence
Clients will not be charged for any email correspondence within the first six weeks of the initial consultation even if changes to the first prescription are needed. After that, if you have new issues or acute situations and need a new or revised prescription between regular appointments, you will be billed $75 for the correspondence and time required to create a new prescription.
Scheduling and Billing
We require a $100 deposit to book an intake with one of our homeopaths and a $150 deposit to book an intake with one of our senior homeopaths. This deposit is deducted from the total amount due for the appointment, which will be invoiced for after the intake takes place.
If you cancel your intake, for any reason, with less than one week’s notice, you forfeit your deposit. If you cancel your appointment with more than one week’s notice, you will be refunded your deposit less a $10 handling fee. If you need to reschedule your intake within a week of the appointment, we require full payment up front to reschedule it.
Follow-ups that you book yourself via our website are charged at the time of booking; those that are booked directly with the homeopath are billed after the appointment. Cancellations within 48 hours of the appointment time or no-shows will be billed 50% the appointment rate. If you have pre-paid for your follow-up using our online scheduling system and cancel within 48 hours, half of the rate you paid will be applied to your next follow-up.
Forms and Waivers
Once your appointment is booked, you will be sent an intake form and waiver. Intake forms and signed waivers must be submitted at least 72 hours before your appointment. If paperwork is not submitted in time, we reserve the right to reschedule your appointment.
Re-Intakes
If you are an established Hive client but have not scheduled a follow-up in the last 12 months, we welcome you back and the first follow-up will be charged a “re-intake” fee of $225.
Remedies
Prescriptions will be made within 3 business days of your appointment. Hive clients will be given instructions on how to join PS11, a private dispensary run by Dr. Lemke, so they can order prescribed remedies from us if they choose to. The dispensary is based in Oregon and orders are usually shipped same day when received by 12 pm PST. The dispensary charges $4.50 to $6.50 a packet (~25 pellets, enough for 10-15 doses if dry dosing) plus shipping. If you need a remedy that we do not have, we will give you explicit instructions on how to special order it, or we will order it for you. Most international clients order their remedies from the closest available homeopathic pharmacy. The cost of ordering remedies from outside pharmacies ranges from $8 to $18 per bottle.